Your day.
Your information.

Who to contact

Dubai Comfort is responsible for the support messages and contributions sent to our team. For questions about this policy or your information, email dubaicomfort.app@gmail.com.

Information stored in the app

The current version stores favourites, saved workshops, customised day plans and contribution drafts on your device. Drafts may include a place name, neighbourhood, your comments, a rating and any visit date or time you choose to add. This information is not automatically uploaded to a Dubai Comfort account or server.

Browsing does not require registration. The app does not request your precise location, access your address book, or include advertising or behavioural analytics software added by Dubai Comfort. Area filters use the neighbourhood you select; map links contain the place you choose.

Email, suggestions and support

When you choose Continue in email, the app prepares a message in your email app. You decide whether to send it. We receive your email address, any sender name shown by your email service, the message and any attachments you choose to include. The app also keeps a local copy of your contribution.

We use messages to respond to support requests, investigate problems, review suggestions and improve listing information. Contributions are reviewed before any use in the catalogue; sending a note does not automatically publish it. We will ask before publishing an identifiable quote or attribution. Please do not include passwords, payment details, sensitive information or private details about other people.

Our contact mailbox uses Gmail. Email services process messages under their own terms and privacy practices. See Google’s privacy policy.

Sharing and external links

Sharing a place or invitation opens your phone’s sharing options. You choose the app and recipient; Dubai Comfort does not receive your contacts or track whether the message was delivered.

Maps, venue websites, ticketing services, Instagram and other external services process information when you use them under their own policies. Reservations and payments take place with those providers. Dubai Comfort does not process your ticket payments or receive your payment card details.

Visiting this website

This website does not contain advertising trackers, an analytics script, an embedded social feed or a form that sends information to us. Contact links open your email service. Website assets are served with the site.

This website is hosted on GitHub Pages. GitHub logs and stores visitors’ IP addresses for security purposes, including visits made without a GitHub account. Its handling of technical information is explained in the GitHub Privacy Statement. Dubai Comfort does not use this information for advertising.

Apple and TestFlight

Apple may process download, diagnostic and testing information according to your device settings and its own policies. If you submit TestFlight feedback, Apple may share that feedback and associated testing information with the developer. See Apple’s privacy information.

Storage, retention and your choices

You can remove saved places and workshops and edit or delete plans in the app. To remove all local app data, delete the app from your device. Offloading it may retain data. Device backups can also retain a copy; manage those through your device or backup provider.

We keep messages sent to our team only for as long as needed to handle the request, maintain necessary support records or meet applicable obligations. You can email us to request access, correction or deletion of information you have sent. We may need to confirm that a request comes from the relevant sender. We cannot remotely access or erase data stored only on your phone.

We do not sell personal information or use support messages for advertising. Service providers such as email and hosting services may process information in countries other than your own. No internet service or email transmission can be guaranteed completely secure.

Children’s information

Some listings include family activities, but the app does not create child profiles or ask children to provide personal information. Please have an adult contact our team. If a child has sent personal information, contact us so we can review and remove it where appropriate.

Changes to this policy

We will update this page and its date when our practices change. If a future version introduces accounts, automatic submissions or other new data use, the policy and relevant app information will be updated to explain it.